At their core, Break-Fix IT services refer to a reactive approach to IT maintenance. Traditionally, businesses would only call IT support when something broke or malfunctioned—hence the term “break-fix.” This model allows businesses to pay for IT services only when needed, without any ongoing commitments or contracts. While this approach can be cost-effective in the short term, it often results in unpredictable expenses and unplanned downtime, which can be detrimental to business operations.
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