Do you know what sets apart PayPal from ordinary payment apps? Actually, there is more than one thing that keeps PayPal one step ahead of all money transfer applications. The best part of PayPal is its global presence. You might be surprised but the fact is PayPal works in more than 200 countries which adds to the comforts of more than 285 million users of PayPal. The list of benefits of using the PayPal payment is very long. Among so many benefits, we will be discussing the convenient and user-friendly PayPal refund policy.

Though PayPal is a fast, safe, and reliable money transfer application. But, once in a while, payments on PayPal also fail. As we all know that PayPal enables users to sell and buy a broad range of products, sometimes, users face problems in connection with shopping as well. Late delivery and getting damaged or broken products are two major concerns of the PayPal users due to which they request for refund on PayPal.

If you are also a proud user of PayPal, you must learn about how the refund process on PayPal works. So, to help you understand everything about PayPal refund, I am going to answer to some of the common questions:

How do I get a refund from PayPal if I was scammed?

Scam- only a mere word can send shivers down to your spine. Sadly, PayPal which is one of most popular payment apps is also not free from scam. Despite putting the best safety and security feature in place, PayPal users fall victims to scammers and fraudsters. The carelessness and temptation to get free money are two main reasons that lead people to fall victim to various scam on PayPal.

So, the million dollar question is- How to get a refund on PayPal after being scammed? Here is the answer. If you have been scammed, you must inform PayPal about the scam. However, reporting to PayPal about the scam does not guarantee you the full refund. But still, you must contact PayPal about the scam as you might get the refund. These are steps to follow:

• Visit to the PayPal resolution center page.
• Sign in to your account with your id and password.
• Then, select the "Report a Problem" option.
• From the list of your recent payments, select the unwanted transaction.
• Now describe your concern and select the reason for dispute.
• Finally, submit the dispute and wait to get a response from PayPal customer support team.

How does a PayPal refund work?

PayPal refund policy clearly states that users can directly contact the sellers on PayPal in three cases for refund. First, if the buyer has received the delivery of the wrong product. Second, if a damaged or broken piece has been delivered. Thirdly, if the buyer never received the product or delivery is done with huge delay. If your matter of concern is one of them, you can contact the seller and ask for refund with the help of below mentioned steps:

• Login to your PayPal account.
• Select the activity tab from the home screen.
• From the drop down menu, select the transaction.
• On the next screen, you will find the contact information of the seller.
• Now either you can send an email or directly dial the phone number of the seller for refund.

According to the PayPal refund policy, refund is sent to the same source of payment that was used at the time of payment. If you made the transaction using your debit card or credit card, you will get the refund on debit or credit card respectively. Debit or credit card refund might take up 30 days(max). On the other hand, if the source of payment was your bank account or PayPal wallet then your refund time range might be between 5-7 days.

How to refund PayPal payment if you are a seller?

Sending a partial or full refund might help you to keep your customers satisfied. These are the steps to follow to refund a Payment on PayPal.

• Login to your seller account.
• Click the activity button.
• Select the payment that you want to refund.
• Now simply just enter the amount in the refund section that you want to refund.
• Finally, click the issue refund button.