Purchasing new dispatch console furniture is a task dreaded by many operators, especially when buying expensive consoles that might need replacements sooner. While it is easy to discard the thought of buying new furniture, your team’s productivity relies on it. The quality of furniture you present to your workers needs to be comforting to provide the best environment for critical decisions. Unfortunately, there are always new console furniture products that control centers can barely keep up with.
Below are some questions you can ask yourself when looking for new dispatch console furniture.
- How long have you used your console furniture?
When you purchase console furniture from a reputable dealer, you can expect them to serve you anywhere around 10 years. After you have used your furniture for this period, you should consider looking for new options. However, depending on how you use your 911 console furniture, they might get deformed before you reach the expiry period. If you notice any faulty furniture, broken seats, and surface scratches, it is time to get new furniture. The dispatchers need to be comfortable and safe; hence you should never wait until your existing furniture age beyond functionality.
- Are you making any significant technology updates?
The number of improvements you want to make on your consoles will determine whether you need new furniture or not. For example, you may switch from old-school monitors to install thinner monitors and smaller computers. Similarly, if you need a single unit to hold the radios, phones, and lights on the workstations, you will have to look for new consoles. Newer workstations provide efficiency and functionality while minimizing space.
- Are you expanding or reducing your space?
A busy dispatch center may get overwhelmed, which prompts operators to seek expansion. This implies that you will also need more dispatchers, and to do this, you need more room and new furniture to accommodate the team. If you are cutting down on your operations, you will also have to get new furniture that matches the new space. You should also look for new furniture when merging with another center. Upgrading your 911 console furnituresimplifies the transition process with minimal replacements.
- Are you using modern furniture?
Modern dispatch centers are now built with the workers in mind. Some furniture you can expect here includes flexible work surfaces, comfortable chairs, and appealing furniture features. However, if your staff constantly complain of headaches, neck pains, and backaches, it means that your furniture needs to be upgraded. To keep the operators comfortable and working, you need to get new consoles built to modern workstation standards.
- How soon will your funding be available?
Dispatch centers usually have different budgeting calendars, especially getting furniture budgets. When preparing your furniture budget, you can start looking for new 911 console furniture. Take note of any repairs, replacements, or upgrades that might use new furniture to save costs.
Productivity in a dispatch center can tremendously improve when you provide the right furniture. You should not wait for the furniture's expiry date before buying new furniture. Even though the purchasing process is not straightforward, you can consider the factors mentioned above to be on the safe side. You will also need a professional manufacturer to guide your decisions.
