What is Alexa?

Most people only have to know that Alexa is the name of the voice that may be heard through Alexa-enabled speakers. To know better, Alexa is to Amazon what Siri is to Apple. Alexa is a voice to which you may ask questions and receive responses, such as "How is the weather in Chicago today?" Alexa is built into a number of Amazon services and may be used with devices like the original Amazon Echo, Amazon Fire TV, Echo Dot, Echo Spot, and Echo Show But, really, what is Alexa and what does it do? You're actually speaking to a cloud-based service when you ask Alexa a question. The Alexa Voice Service (AVS) is developed to correspond to real conversations, but you use intuitive voice commands to direct it to complete specific tasks. "Alexa" is merely a "wake word" that signals the service to begin listening to your voice. To receive a response from most gadgets, just say the wake word.

Why Alexa?

Siri is an Apple product. When you say "OK, Google," Google Home activates the Google Assistant. Amazon built Alexa, a virtual assistant. But why is that? The name "Alexa" was picked for several reasons, according to David Limp, an Amazon executive who oversaw the service's development. To begin with, the name "Alexa" is a reference to the Library of Alexandria, which aimed to compile all of the world's information. Amazon is aiming to accomplish something similar. Alexa is always learning, but it should be a constant source of information in principle.

Alexa features: what can Alexa do?

Because of the popularity of Amazon Echo devices, many people are jumping on board - only to wonder, "What can Alexa actually do?" The joy of the first few weeks is experimenting and being pleasantly surprised. However, here's a quick reference guide to using your Alexa speaker.

• Play radio stations
• Stream music from Spotify and more
• Play podcasts
• Set timers and alarms
• Get tailored news reports
• Ask web-based questions
• Control smart home devices with your voice
• Group together smart home devices to perform together utilizing single commands
• Make calls to contacts' phones
• Intercom between Echo speakers in your home
• Play games
• Play sleep music or ambient sounds (and toggle off automatically)
• Allow you to control a TV / AV system with your voice
• Add extra layers to your smart security system
• Care for an elderly relative

Wrapping up

Voice assistants are rapidly gaining acceptance, making them increasingly relevant for offering excellent, yet effortless customer service. They're getting better at deciphering requests and providing contextual, real-time responses. It's never too late for businesses to implement voicebots in their day to day routine to increase ROI. To discuss more about voicebots and how they impact the growth of your business, hire our voicebot experts today!