Change enablement, Incident control, Problem control, Service request control, Service desk, Service stage control Recall definitions of the subsequen ITIL 4 Foundation Dumps t ITIL phrases like IT asset, Event, Configuration, item, Change, Incident, Problem, Known mistakess Understand 7 ITIL practices Explain the subsequent ITIL practices in detail, with the exception of how they match withinside the carrier price chain Continual development (5.1.2) The persistent development version Change enablement, Incident control, Problem control, Service request control, Service desk, Service stage control Who have to take the ITIL: ITIL-four Foundation Exam Individuals who require a simple expertise of the ITIL framework and the way it is able to be used to beautify the nice of IT carrier control inside an business enterprise. The certification additionally applies to IT specialists who paintings inside an business enterprise that has followed ITIL and so want to be aware about and make contributions to the general carrier development programme.
